Returns & Warranty – MOYVETERINARYSERVICES

At MOYVETERINARYSERVICES, we’re committed to delivering premium quality accessories that meet your expectations. If your order doesn’t live up to the standard you deserve, our clear and customer-focused return and warranty policy ensures you’re supported every step of the way.

Returns Policy

  • 30-Day Return Window – Return any accessory within 30 days of delivery for a full refund or exchange.
  • Condition – Items must be unused, in original packaging, with all tags and components intact.
  • Process – Initiate a return by contacting our support team with your order number and reason for return.
  • Refunds – Approved returns will be refunded to your original payment method. Shipping charges are non-refundable.

Warranty Coverage

Every accessory purchased from MOYVETERINARYSERVICES is backed by a limited warranty, depending on product type and category.

Our warranty covers:

  • Defects in materials or craftsmanship
  • Fabric integrity, stitching quality, and print durability

Warranty does not cover:

  • Normal wear and tear, such as fading, minor pilling, or surface abrasion
  • Damage from improper use, accidents, or unauthorized modifications
  • Incorrect maintenance or care not aligned with our guidelines

How to Claim

To begin a warranty claim, send your proof of purchase, clear photos of the issue, and a detailed description to our support team.

Depending on the case, we may offer:

  • Replacement of the defective accessory
  • Repair services or step-by-step guidance for minor issues
  • Coordination with certified local service providers for complex cases

Need Assistance?

Our dedicated support team is available to help with returns, exchanges, or warranty claims. For immediate assistance, reach out to us at [email protected] or call ((310)428-6513. Visit our page anytime—our team is here to serve you, starting July 20, 2026.